Quality Standards
Quality Standards
Designing a Modern Digital Presence

Cloud 9 Salon & Spa

Cloud 9 Salon & Spa, a well-established beauty destination with over 20 years of experience, needed a refreshed online presence to match their artistry, dedication, and reputation for excellence.
+ 18
Website Pages
2
Professional Photographer Integrations
2
Crisis Management Successes
1
Social Media Revival

Website Development

With two locations in Martins Ferry, Ohio, and Wheeling, West Virginia, Cloud 9 offers an extensive range of services from haircuts and styling to permanent cosmetics and bridal packages. Our goal was to create a website that captured their unique aesthetic while providing a user-friendly, engaging experience for clients.

To meet these objectives, we built a fully custom WordPress site aligned with Cloud 9’s brand identity. The 20-page design included service menus, detailed staff profiles, and a gallery showcasing the artistry of their work. We digitized their service offerings, making it easy for clients to browse, share, and book online. A dedicated location section with maps and contact information ensures seamless accessibility for both salons.

We partnered with professional photographers to capture the salon’s vibrant atmosphere, dynamic staff, and creative workspaces. The custom photography and graphics brought Cloud 9’s personality to life online, providing an engaging experience for visitors.

  • Updated, User-Friendly Website: Develop a 20-page custom-designed website to digitize and organize their services, making them accessible and shareable for their clientele.
  • Showcasing Services: Highlight all of Cloud 9’s offerings, including detailed descriptions and vibrant visuals for services like facials, nail art, and lash enhancements.
  • Clear Location Access: Ensure both salon locations are prominently displayed and easily accessible on the website for directions and contact.
  • Artistic Representation: Reflect Cloud 9’s artsy and creative spirit through custom graphics and high-quality photography.
  • Professional Photography: Hire professional photographers to capture every aspect of the business, from staff interactions to salon aesthetics.
  • Hosting & Email Integration: Set up reliable hosting services and professional email addresses to enhance internal and external communication.

Recovering Social Media Access

Cloud 9 had been locked out of their social media accounts for over a year. We worked tirelessly to regain access, ensuring their social presence aligned with the new website.

Database Corruption Crisis

During the website launch, a corrupt database error jeopardized the project. The entire team collaborated to rebuild and restore the website swiftly, ensuring no delays.

Staff Bios Coordination

Gathering names, roles, and bios for 15+ busy employees required creative scheduling and persistence. We worked closely with the team to ensure every profile was complete and authentic.

The Outcome

The redesigned website positions Cloud 9 Salon & Spa as a modern, artistic, and client-focused destination. It successfully showcases their extensive services, creative energy, and commitment to customer satisfaction. The integration of professional photography and intuitive navigation makes the site both visually stunning and user-friendly.

Cloud 9’s team now has full access to their social media accounts, empowering them to engage their audience effectively. The site has become an essential tool for online booking, client communication, and showcasing their expertise, further solidifying their presence as a trusted name in the beauty industry.

This project was a testament to teamwork and creativity. Cloud 9’s new website reflects their artistry and dedication, and we’re thrilled to have been part of their digital transformation.

Lobby at cloud 9 salon and spa
"I have loved everything you have done so far! Thank you for all of your help - can't wait to see what next year has in store."
Cloud 9 Salon & Spa
Client
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